Carlton Palace Hotel - Dubai

ex. Metropolitan Palace Hotel

Al Maktoum Street, Dubai, United Arab Emirates  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Carlton Palace Hotel - Dubai

Free Wi-Fi

Free Wi-Fi in public areas

Parking

Valet parking

Luggage storage
Late check-in/ -out
Food/ Drinks

Poolside snack bar

A la carte restaurant

Cafe

Coffee shop

Breakfast room

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness center

Swimming pool

Outdoor swimming pool

Verified Reviews:

  • Location is good - Gym was well equipped - Comfy bed
  • Leaking air conditioner - No nice view - Decor was stunning
  • Nice sized bathroom - Free valet parking service - Free wifi
  • Staff was professional - Nice pool - Breakfast was fine
  • Room was a good size - Reasonally priced - Bed was a little bit too firm

Overview

Carlton Palace Hotel is located in the center of Bur Dubai district next to Creekside Park, The Dubai Heritage Village and Al Bastakiya. Offering accommodation in a 10-story building, Carlton Palace Hotel has been hosting guests since 1997 and features traditional architecture.

Located in a prestigious area close to Al Rigga subway station as well as a gallery, a mosque and a museum in Dubai. Nestled in the commercial district and 1 km from the city center.

Aside from using a photocopier, a slide projector and fax/photocopying services on-site, guests can take advantage of banks and business centers nearby.

Guests can reach Carlton Palace Hotel by car from Dubai airport in 5 minutes.

Rooms

The property comprises of non-smoking rooms, including Club Three-Bedroom Suite, Upper Floors Single Room and Deluxe Family Two Room Double Room appointed with a trouser press, TV with satellite channels, a wardrobe, individual climate control and an in-room safe. Some rooms have the city view. Decorated in standard design with carpet floor, the rooms feature en suite bathrooms equipped with dressing gowns, a bidet and toiletries.

Eat & Drink

Breakfast is offered in the restaurant every morning. Guests can unwind in the outdoor restaurant, which serves refined local cuisine. At the stylish snack bar guests will enjoy a selection of coffee, cocktails and soft drinks. Offering various dining options, Sadaf Restaurant and Glasshouse Brasserie are about 5-minute walk away.

A buffet breakfast is served at the price of AED 75 per person per night. 

Services

Guests will benefit from a beauty shop, a designated smoking place and a shopping arcade along with room service, laundry and turndown service.

Relax

Carlton Palace Hotel offers a Jacuzzi, a spa center and a treatment room. For active guests, there are a fitness center and a gym at the hotel.

Internet

Wireless internet is available in the hotel rooms for free.

Wireless internet is available in public areas for free.

Guest Parking

Free private parking is possible on site.

Year renovated:   2009.  Number of floors:   10.  Number of rooms:   212.

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Facilities

General

  • Free Wi-Fi in public areas
  • Paid on-site parking
  • Express check-in/-out
  • 24-hour reception
  • Non-smoking rooms
  • Air conditioning in public areas
  • Children are welcome
  • Eco friendly
  • 24-hour security
  • Free safe at reception
  • Smoke detectors
  • Multilingual staff
  • No pets allowed
  • Executive/club floor
  • Lobby
  • Souvenir shop
  • Coffee shop
  • Private beach
  • Currency exchange
  • ATM/Cash machine
  • Beauty salon
  • Luggage storage
  • Elevator
  • Rooms/Facilities for disabled

Services

  • Paid beach shuttle
  • Paid airport shuttle
  • Paid city shuttle
  • Valet parking
  • 24-hour room service
  • Bell staff/Porter
  • Car rental
  • Limousine service
  • Dry cleaning
  • Self-service laundry
  • Wedding services
  • Doctor on call
  • Shops/Commercial services
  • Newspaper service
  • Tours/Ticket assistance
  • Shoe shine service

Dining facilities

  • Full board
  • Paid breakfast
  • Continental breakfast
  • In-room breakfast
  • A la carte restaurant
  • Poolside snack bar
  • Outdoor dining area
  • Cafe
  • Catering service
  • Coffee/Tea in lobby

Meeting facilities

  • Business center
  • Exhibition space
  • Conference room
  • Meeting/Banquet facilities
  • Projector
  • Printers
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Paid babysitting/Child services
  • Children's pool

Leisure facilities

  • Outdoor swimming pool
  • Animation team
  • Health club
  • Spa & wellness center
  • Steam bath
  • Jacuzzi
  • Barbeque grills
  • Sun terrace
  • Leisure/TV room
  • Reflex massage

Room facilities

  • Free Wi-Fi in rooms
  • Individual air conditioning
  • Heating
  • Paid in-room safe
  • Mini-bar
  • Tea and coffee facilities
  • Turndown service
  • Connecting rooms
  • Living room
  • Sitting area
  • Rollaway beds
  • Wardrobe
  • Ironing facilities
  • In-room desk

Bathroom

  • Private bathroom
  • Bath/Shower
  • Bidet
  • Room toiletries
  • Hair dryer
  • Bathrobe
  • Slippers
  • Lighted makeup mirror
  • Bathroom telephone

Self-catering

  • Mini-fridge

Bedroom

  • Down comforter

Media

  • Cable/Satellite television
  • DVD player
  • Direct dial telephone
  • Plug adaptor
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-in

  • from  2 pm

Check-out

  • until  12 pm

Children and extra beds

  • Older children/adults may stay at the price of AED 125 per person per night in an extra bed. 
  • All children under the age of 2 may stay for free in a crib. 
  • All children under the age of 11 may stay free of charge when using existing bedding. 
  • Maximum capacity of extra beds in a room is 1. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel Carlton Palace Hotel - Dubai Dubai location
Show big map »

Hotel Address:

Al Maktoum Street, Dubai, United Arab Emirates

Get directions
City Center
  • Dubai
    1.0 km
Airports
  • Dubai (DXB)
    4.6 km
  • Sharjah (SHJ)
    21.4 km
Train Stations
  • Union Square Station
    1.0 km
  • Baniyas Square Station
    1.7 km
Underground stations
  • Al Rigga Metro Station 2
    600 m
  • Al Rigga Metro Station
    700 m
  • Bus stop
    200 m
Restaurants
  • Sadaf Restaurant
    130 m
  • Glasshouse Brasserie, Hilton Dubai Creek (cuisine: International)
    350 m
Beaches
  • Al Mamzar Park
    1.7 km
Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2009
  • Number of floors:
    10
  • Number of rooms:
    212

Hotel Awards

UAEHOTEL AWARDSHighly RecommendedDubaiCarlton Palace Hotel

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in United Arab Emirates

Use Badge

Rooms and availability

Club Two-Bedroom Suite
Size: 205 m²
Check Prices
  • Air conditioning
  • Bathtub
— Less information+ More information
Room facilities
    Club Three-Bedroom Suite
    Size: 250 m²
    Check Prices
    • Air conditioning
    • Bathtub
    — Less information+ More information
    Room facilities
      Carlton Palace Hotel photos Exterior
      Executive Club Room
      Bed type: King-size bed or Twin beds
      Size: 33 m²
      Check Prices
      • Air conditioning
      • Shower
      — Less information+ More information
      Room facilities
        Carlton Palace Hotel photos Room
        Double Room
        Bed type: Double bed or Double bed or Twin beds or 2 Single beds
        Size: 54 m²
        Check Prices
        • Air conditioning
        • Private bathroom
        — Less information+ More information

        Standard|Dbl, Elegantly furnished rooms decorated in Far Eastern style with a seating area and minibar. The luxurious bathroom has a full-size bath, separate shower, bidet and bathrobes. Also includes a welcome drink and refreshing towel.

        Room facilities
          Carlton Palace Hotel photos Room
          Upper Floors Twin Room
          Bed type: Twin beds or 1 Single bed
          Size: 32 m²
          Check Prices
          • Air conditioning
          • Shower
          — Less information+ More information

          Deluxe|Twb, Located on the top floors, these European-styled rooms feature views over Dubai. Include: * free breakfast; * free airport transfers; * free internet at the Executive Lounge; * Club Lounge access and benefits.

          Room facilities
            Carlton Palace Hotel photos Room
            One-Bedroom Suite
            Bed type: King-size bed
            Check Prices
            — Less information+ More information

            Suite|1 Bedroom Suite - King Bed - Free Breakfast

            Carlton Palace Hotel photos Room
            Junior Suite
            Bed type: Double bed or 1 Single bed or 2 Single beds
            Size: 40 m²
            Check Prices
            • Air conditioning
            • Bathtub
            — Less information+ More information

            Junior Suite|Junior Suite

            Room facilities
              Carlton Palace Hotel photos Room
              Family Room
              Size: 54 m²
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              • Air conditioning
              • Shower
              — Less information+ More information
              Room facilities
                Carlton Palace Hotel photos Room
                Superior Double Room
                Bed type: Double bed or 2 Single beds or Twin beds
                Size: 32 m²
                Check Prices
                • Air conditioning
                • Private bathroom
                — Less information+ More information

                Superior|Superior Room

                Room facilities
                  Carlton Palace Hotel photos Room
                  Executive Deluxe Double Room
                  Bed type: Double bed or 1 Single bed
                  Size: 32 m²
                  Check Prices
                  • Air conditioning
                  • Shower
                  — Less information+ More information

                  Deluxe|Executive Room

                  Room facilities
                    Carlton Palace Hotel photos Room
                    Deluxe Double Room
                    Bed type: Double bed or 2 Single beds or King-size bed or Twin beds
                    Size: 33 m²
                    Check Prices
                    • Free Wi-Fi
                    • Air conditioning
                    • Private bathroom
                    • — Less information+ More information

                    Deluxe|Deluxe Room

                    Room facilities
                      Carlton Palace Hotel photos Room
                      Deluxe Triple Room
                      Bed type: Sleeping arrangements for 3 persons
                      Size: 32 m²
                      Check Prices
                      • Air conditioning
                      • Shower
                      — Less information+ More information
                      Room facilities
                        Carlton Palace Hotel photos Room
                        Comfort One-Bedroom Junior Suite
                        Bed type: King-size bed
                        Size: 40 m²
                        Check Prices
                        • Air conditioning
                        • Bathtub
                        — Less information+ More information
                        Room facilities
                          Carlton Palace Hotel photos Room
                          Executive Double Room
                          Bed type: Double bed or 1 Single bed or 2 Single beds
                          Size: 32 m²
                          Check Prices
                          • Air conditioning
                          • Shower
                          — Less information+ More information

                          Deluxe|Executive Room

                          Room facilities
                            Carlton Palace Hotel photos Room
                            Deluxe Family Two-Bedroom Single Room
                            Bed type: 1 Single bed
                            Size: 54 m²
                            Check Prices
                            • Air conditioning
                            • Shower
                            — Less information+ More information

                            Deluxe|Family Room, 2 Bedrooms (Deluxe)

                            Room facilities

                              How to reach hotel

                              hotel Carlton Palace Hotel - Dubai Dubai location
                              Show big map »

                              Hotel Address:

                              Al Maktoum Street, Dubai, United Arab Emirates

                              Get directions
                              City Center
                              • Dubai
                                1.0 km
                              Airports
                              • Dubai (DXB)
                                4.6 km
                              • Sharjah (SHJ)
                                21.4 km
                              Train Stations
                              • Union Square Station
                                1.0 km
                              • Baniyas Square Station
                                1.7 km
                              Underground stations
                              • Al Rigga Metro Station 2
                                600 m
                              • Al Rigga Metro Station
                                700 m
                              • Bus stop
                                200 m
                              Restaurants
                              • Sadaf Restaurant
                                130 m
                              • Glasshouse Brasserie, Hilton Dubai Creek (cuisine: International)
                                350 m
                              Beaches
                              • Al Mamzar Park
                                1.7 km
                              Hotel information
                              • Check-in:
                                from  2 pm
                              • Check-out:
                                until  12 pm
                              • Year renovated:
                                2009
                              • Number of floors:
                                10
                              • Number of rooms:
                                212

                              Hotel Awards

                              UAEHOTEL AWARDSHighly RecommendedDubaiCarlton Palace Hotel

                              According to guest reviews, the hotel has been rated as
                              Best Luxury Hotels in United Arab Emirates

                              Use Badge

                              Carlton Palace Hotel Location

                              Legend
                              • Current hotel
                              • Hotels nearby
                              • Other hotels
                              • Airports
                              • Underground stations
                              • Train stations
                              • Parks
                              • Tourist attractions
                              • Museums
                              • Convention centers
                              • Stadiums
                              • Food and meals
                              • General

                              Hover above the icons to see hotel photo and details.

                              Click the hotel to go to the main hotel page.

                              Route Planner
                              Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

                              What's nearby

                              Tourist attractions

                              • Bastakia, historisches Altstadtviertel in Dubai - 1.6 km

                              Places of interest

                              • Bateaux Dubai - 500 m
                              • Deira Clocktower - 600 m
                              • Bur Dubai Abra Dock - 800 m
                              • Consulate General of the United States of America - 1.1 km
                              • Ministry of Foreign Affairs - 1.2 km
                              • British Council - 1.3 km
                              • Dubai Court - 1.3 km
                              • Dubai Health Authority - Head Quarter - 1.3 km
                              • British Consulate - 1.3 km
                              • Public Prosecution Dubai - 1.4 km
                              • North Tours LLC - 1.6 km

                              Train stations

                              • Union Square Station - 900 m
                              • Khalid Bin Al Waleed Station - 1.6 km

                              Shopping areas

                              • Deira City Center - 1.5 km

                              Business areas

                              • Al Ghurair Centre - 800 m
                              • Twin Towers Shopping Centre - 1.3 km
                              • Deira City Centre Shopping Mall - 1.5 km

                              Underground stations

                              • Al Rigga Metro Station 2 - 500 m
                              • Al Rigga Metro Station - 600 m
                              • Union Metro Station 2 - 800 m
                              • Deira City Centre Metro Station 2 - 1.1 km
                              • Deira City Centre Metro Station - 1.2 km
                              • Salah Al Din Metro Station - 1.2 km

                              Local attractions

                              • Al Mamzar Park - 1.7 km
                                Al Mamzar, Dubai
                              • Dubai Dolphinarium - 2.9 km
                                P.O.Box 232292, Dubai
                              • Sheikh Saeed al-Maktoum's House - 3.3 km
                                Al Khaleej Rd, Dubai
                              • Dubai Museum - 2.3 km
                                Al Souq Al Kabeer, Dubai
                              • The Dubai Heritage Village - 3.1 km
                                Entrance of the Dubai Creek, Dubai

                              Near the hotel

                              • Dubai Creek - 720 m
                                Dubai Creek, Dubai

                                Restaurants nearby

                                • Sadaf Restaurant - 130 m

                                  Address: Al Maktoum Road, Riggat Al Buteen
                                  Phone: 04-2221622

                                  86% likes this, based on 23 reviews

                                • Kisaku - 360 m

                                  Address: Al Maktoum Street
                                  Phone: +971 501137844

                                  72% likes this, based on 61 reviews

                                • Shabestan - 470 m

                                  Address: 2nd Floor, Radisson BLU Hotel, Baniyas Road, Al Rigga
                                  Phone: 04-2227171

                                  91% likes this, based on 19 reviews

                                • Glasshouse Brasserie, Hilton Dubai Creek - 350 m

                                  Address: Baniyas Rd
                                  Phone: 97142127550

                                  74% likes this, based on 76 reviews
                                  Cuisine: International
                                  Price Range: GBP 1 - GBP 32

                                • Minato, Radisson SAS Deira Creek hotel - 370 m

                                  Address: Deira

                                  86% likes this, based on 12 reviews

                                Hotel information
                                • Check-in:
                                  from  2 pm
                                • Check-out:
                                  until  12 pm
                                • Year renovated:
                                  2009
                                • Number of floors:
                                  10
                                • Number of rooms:
                                  212

                                Hotel Awards

                                UAEHOTEL AWARDSHighly RecommendedDubaiCarlton Palace Hotel

                                According to guest reviews, the hotel has been rated as
                                Best Luxury Hotels in United Arab Emirates

                                Use Badge

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                                Carlton Palace Hotel Reviews

                                Guest reviews are submitted by our customers after their stay at Carlton Palace Hotel

                                Average guest rating

                                7.8out of 10
                                Fabulous
                                Based on 724 reviews

                                Rating by category:

                                Rooms
                                8.9
                                Value
                                7.9
                                Service
                                9.1
                                Location
                                9.5
                                Dining
                                10.0

                                Guest reviews

                                • Group of friends
                                  9.2

                                  The hotel is clean and fare price

                                  the hotel should provide internet free of charge, as it became life daily necessary and cheap

                                • Family with children
                                  9.6

                                  This is our fifth time staying in this hotel and again it was brilliant. Everything is amaizing, from spacious and clean rooms, helpful staff, excellent breakfast to lovely pool. This time we even got complimentary dinner, so we had a chance to taste some of the best local dishes. We came with one year old and he equally enjoyed his stay as we did ours. Will be back again.

                                • Couple
                                  9.4

                                  Hotel is comfortable and central. Staff very professional, noticed from my passport that it was my birthday and brought me a free cake to my room. Hotel rooms are very practical, nothing extravagant, but ideal for the business traveller.

                                • Single
                                  7.8

                                  I like the Location and the Price.

                                  The WiFi is very high charge peer hour, however in all Dubai hotels and cafes it's free of charge .

                                • Older travelers
                                  7.8

                                  upgraded to 10th floor,good quality accomodation

                                  spa area could do with some upgrading if compared to most 5 star hotels

                                • Family with children
                                  5.4

                                  Location

                                  It is not as expected from five star hotel

                                • Single
                                  8.8

                                  Overall very good value for Money

                                  The check out was very Slow. The Hotel Needs more stuff at the Front Desk

                                • Group of friends
                                  8.0

                                  the location is great.

                                  check out when we had check out they said someone has open the wine bottle. we said no one has even open the minibar.it takes time to convince them but at the end they didnt charge us.

                                • Family with children
                                  4.2

                                  Breakfast

                                  Noise, staff not professional, rooms not cleaned well

                                • Single
                                  9.6

                                  The rooms were clean the staff were very friendly, in general a great hotel and great great value for money.

                                • Single
                                  8.8

                                  Very comfortable.. Comfort/Price performance is very good.

                                  Sometimes, some staff ( cleaning, housekeeping e.t.c ) are talking very loudly in the floors. ( Especially Indians )

                                • Single
                                  8.8

                                  This hotel has different types of facilities from resturant to clubs including saloon and barbershop

                                • Single
                                  10.0

                                  The staff were very helpful. Clean room & very good location. The price I got through Booking was the best. You will feel the luxury with your first step to the entrance.

                                  You have to pay for the internet !!!

                                • Couple
                                  8.8

                                  Nice hotel, good service, good value for money - in cheap neighbourhood with good shopping and cheap restaurants.

                                • Single
                                  9.6

                                  I liked the location ,,, facilities and the friendly stuff ,,,

                                  The rooms don't have windows

                                How to reach hotel

                                hotel Carlton Palace Hotel - Dubai Dubai location
                                Show big map »

                                Hotel Address:

                                Al Maktoum Street, Dubai, United Arab Emirates

                                Get directions
                                City Center
                                • Dubai
                                  1.0 km
                                Airports
                                • Dubai (DXB)
                                  4.6 km
                                • Sharjah (SHJ)
                                  21.4 km
                                Train Stations
                                • Union Square Station
                                  1.0 km
                                • Baniyas Square Station
                                  1.7 km
                                Underground stations
                                • Al Rigga Metro Station 2
                                  600 m
                                • Al Rigga Metro Station
                                  700 m
                                • Bus stop
                                  200 m
                                Restaurants
                                • Sadaf Restaurant
                                  130 m
                                • Glasshouse Brasserie, Hilton Dubai Creek (cuisine: International)
                                  350 m
                                Beaches
                                • Al Mamzar Park
                                  1.7 km
                                Hotel information
                                • Check-in:
                                  from  2 pm
                                • Check-out:
                                  until  12 pm
                                • Year renovated:
                                  2009
                                • Number of floors:
                                  10
                                • Number of rooms:
                                  212

                                Hotel Awards

                                UAEHOTEL AWARDSHighly RecommendedDubaiCarlton Palace Hotel

                                According to guest reviews, the hotel has been rated as
                                Best Luxury Hotels in United Arab Emirates

                                Use Badge